Project Management:
•Led and delivered major operations transformation programmes including a significant strategic mindset shift across several BBC regions, delivering successful results within stringent contractual and financial parameters.
•Managed construction and operating procedures of prestigious Manchester Urbis building with recognition for delivering a paradigm shift in build of museums and galleries.
•Coordinated and led several new builds, relocations and existing multisite portfolio mergers including process mapping and management delivering extensive operations efficiencies and financial savings.
Facilities & Operations Management:
•Conducted extensive review for a Middle East corporation resulting in assignment to implement recommendations, realising £1.4m savings; retained on further assignment advising on FM operating models, including technical and financial asset management systems.
•Overhauled business operations on behalf of Granada Holdings, delivering 10% reduction in facilities and operations spend.
•Devised a 3-year operations strategy to support a rapidly growing housing trust, including operating procedures redesign, property refurbishment and contract renegotiations; delivered £220k cost savings and later public authority building contract wins.
Change Management:
•Successful engagement and change management skills pivotal to successful delivery of complex, major programmes and cost savings.
•Trusted Advisor to CEOs, General Managers and Directors across multiple facilities, industries and countries on new and existing portfolios and assets.
•Implemented a company-wide change management portfolio which generated a 15% t/o increase for Siemens Metering Ltd; designed and implemented 5S lean manufacturing programme which received Cranfield Institute of Technology Award.
Process Mapping:
Looking at the interactions between operations, facilities and all departments from opening the doors in the morning to closing them at night. Process mapping reduces waste and gives a clear understanding of who, when, why and how things are done.
Art Handling and Risk Assessments:
Preferred Risk Assessor and art handling project manager for the Royal & Sun Alliance insurance group Dubai. Project management, all aspects of risk assessments carried out, logistics, storage, handling, installation, crowd management and security protocols revision.